Terms of Service

These Terms of Service ("Terms") govern your access to and use of Schedule a Coach websites, apps, and services (the "Service"), including scheduleacoach.com and related brand sites. By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

Schedule a Coach provides software for coaches to run branded booking pages, manage availability, collect client payments, send notifications, and host live video sessions. We are a technology platform. We are not a party to coaching relationships between coaches and clients, and we do not provide professional, medical, veterinary, legal, or financial advice.

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Notify us promptly of unauthorized use.

Coaches may subscribe to paid plans (or a free trial where offered). Fees are billed by Schedule a Coach through Stripe according to the plan you select. Unless stated otherwise, subscriptions renew monthly until canceled. Taxes may apply.

You can upgrade, downgrade, or cancel through your billing settings or the Stripe customer portal. Downgrades and cancellations take effect according to the billing period and Stripe settings then in effect. Except where required by law, fees already paid are non-refundable.

We may change plan prices or features with reasonable notice. Continued use after the effective date constitutes acceptance.

Clients pay coaches for sessions. Coaches connect their own payment accounts (for example Stripe Connect or PayPal). Schedule a Coach does not take a percentage of session payments on standard plans; payment processors may charge their own fees. Coaches are responsible for pricing, refunds, chargebacks, tax reporting, and compliance with payment-provider terms.

• Coaches are solely responsible for their coaching services, branding, disclaimers, and compliance with applicable laws and professional rules.
• Clients are responsible for providing accurate booking information and attending sessions they book.
• You may not use the Service for unlawful, harmful, harassing, or fraudulent activity, or to interfere with the platform or other users.

By using the Service, you agree we may send transactional emails about your account and bookings. If you opt in to SMS, Schedule a Coach may send automated texts about bookings and related updates. Message and data rates may apply. Reply STOP to cancel SMS. Consent to SMS is not a condition of booking.

You retain ownership of content you upload (profiles, notes, media). You grant us a worldwide, non-exclusive license to host, process, and display that content as needed to operate the Service. You represent that you have the rights to the content you provide.

The Service integrates with third parties (including Clerk, Stripe, LiveKit, email/SMS providers, and storage providers). Their terms and privacy policies apply to their services. We are not responsible for third-party outages or actions outside our reasonable control.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT that the Service will be uninterrupted, error-free, or secure.

Coaching content and sessions are provided by independent coaches, not by Schedule a Coach. Pet care or similar coaching does not replace professional veterinary or medical care.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCHEDULE A COACH AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO SCHEDULE A COACH FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

You agree to indemnify and hold harmless Schedule a Coach from claims, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your content, your coaching services (if you are a coach), or your violation of these Terms or applicable law.

You may stop using the Service at any time and cancel your subscription as described in billing settings. We may suspend or terminate access if you violate these Terms, fail to pay fees, or create risk to the platform or other users. Provisions that should survive (including payment obligations, disclaimers, and limitations of liability) will survive termination.

We may update these Terms by posting a revised version on this page and updating the "Last updated" date. Material changes may also be communicated by email or in-product notice. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the United States and the State of Utah, without regard to conflict-of-law rules. Courts located in Utah will have exclusive jurisdiction over disputes, except where prohibited by law.

Schedule a Coach
Email: Email us
Web: scheduleacoach.com/contact